Stay Grounded: Staying Connected to Nature and the Earth Tote - Nature Bag - Tree Conservation Tote - Sustainability Shirt - Nature Gift

Shipping from United Kingdom

Processing time

2-8 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns accepted within 14 days

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I gladly accept cancellations

Request a cancellation within: 12 hours of purchase

Privacy policy

Data Protection, Privacy, and Retention Policy

1. Purpose
This policy explains how personal data is collected, used, stored, and retained by this Etsy shop in compliance with applicable data protection laws, including:
• The UK General Data Protection Regulation (UK GDPR)
• The EU General Data Protection Regulation (EU GDPR)
• The Data Protection Act 2018 (UK)
• The California Consumer Privacy Act (CCPA) and other relevant U.S. privacy laws
The goal is to ensure that all customer and business data is handled lawfully, fairly, and transparently.

2. Scope
This policy applies to all personal data collected through the Etsy platform, direct messages, email communications, or other channels related to the shop’s operations. It covers data from customers, suppliers, and any third parties involved in fulfilling orders or providing services.

3. Definitions
• Personal Data: Any information that can identify an individual, such as name, address, or email.
• Processing: Any action performed on personal data, including collection, storage, or deletion.
• Data Subject: The individual whose personal data is being processed.
• Controller: The Etsy shop owner who determines how and why personal data is processed.
• Processor: Any third party (e.g., Etsy, postal services, payment processors) that processes data on behalf of the shop owner.

4. Legal Basis for Processing
Personal data is processed only when one or more of the following lawful bases apply:
• The data subject has given consent (e.g., for marketing).
• Processing is necessary to fulfill an order or contract.
• Processing is required to comply with legal obligations (e.g., tax records).
• Processing is necessary for legitimate business interests, such as improving customer service.

5. Data Collection and Use
Personal data is collected primarily through Etsy’s platform when a customer places an order or contacts the shop. The data collected may include:
• Name, address, and contact details
• Order details and transaction information
• Communication history (messages or inquiries)
This data is used to:
• Process and deliver orders
• Communicate with customers about orders or inquiries
• Maintain business records for tax and accounting purposes
• Send marketing messages (only with explicit consent)

6. Data Minimization and Accuracy
Only data necessary for fulfilling orders and running the business is collected. All reasonable steps are taken to ensure data is accurate and up to date.

7. Data Retention
Personal data is retained only for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.

Typical retention periods include:
• Order and transaction data: 7 years (for tax and accounting compliance)
• Customer messages: 2 years after last contact
After the retention period, data is securely deleted or anonymized.

8. Data Security
Appropriate technical and organizational measures are in place to protect personal data, including:
• Secure Etsy platform and payment processing
• Password-protected devices and accounts
• Limited access to personal data
• Regular review of data handling practices

9. Data Subject Rights
Under UK and EU GDPR, customers have the right to:
• Access their personal data
• Request correction of inaccurate data
• Request deletion of their data (“right to be forgotten”)
Under U.S. laws such as the CCPA, customers may also have the right to:
• Know what personal data is collected and shared
• Request deletion of personal data
• Opt out of the sale or sharing of personal data
• Be free from discrimination for exercising privacy rights
Requests to exercise these rights can be made through Etsy’s messaging system or by contacting the shop owner directly.

10. Data Sharing and Third Parties
Personal data is shared only when necessary to complete orders or comply with legal obligations. This may include:
• Etsy: For order processing and communication
• Postal and courier services: For delivery of orders
• Payment processors: For secure payment transactions
• Tax authorities: For compliance with legal requirements
These third parties have their own privacy policies and comply with relevant data protection laws.

11. International Data Transfers
Etsy operates globally, and personal data may be transferred outside the UK, EU, or U.S. where necessary. Such transfers are protected by appropriate safeguards, including Standard Contractual Clauses or adequacy decisions.

12. Data Breach Management
Any suspected or actual data breach will be reported immediately to Etsy and, where required, to the relevant supervisory authority. Affected individuals will be notified without undue delay if their data is at risk.

13. Roles and Responsibilities
• Shop Owner (Data Controller): Responsible for ensuring compliance with this policy and applicable laws.
• Etsy (Data Processor): Provides the platform and tools for secure data processing.

14. Policy Review
This policy is reviewed annually or when significant changes occur in data protection laws or Etsy’s platform policies.

15. Contact Information
For any questions or data requests, contact:
Shop Owner: OceanecoCreations
Etsy Shop: OceanecoCreations

Effective Date: 06/04/26
Last Reviewed: 06/04/26
Next Review Due: 06/04/27